Please select your purchase items carefully, as once a product has been paid for, and goods received in working order, you will not be eligible for refund or exchange.

We do not accept returns for items ordered incorrectly or due to a change of mind.

Loose threads, size issues and removable stains will not be considered as defects. 

During packing, we perform general checks on the zips and fabric. 

• Once your order has been confirmed, we will not be able to make any such changes.
• Prices stated are fixed and non-negotiable.
• All orders placed cannot be cancel and are not refundable or exchangeable.
• Please note that by adding item(s) into your cart, it does not signify you have successfully purchased the item(s).  Item(s) is only secured upon submission of payment.
• Estimated Time of Arrival (ETA) of each preorder/ backorder item is only an estimated date, the actual stock arrival date might earlier or later due to unforeseen circumstances such as shipment delayed, longer manufacturing time and etc.  Request to cancel order in such reason will be rejected.

ALL items are strictly NOT exchangeable, refund, return after purchase is made. 

All items sold are not refundable.

Please note that the product might vary slightly from the pictures due to studio lighting conditions, or variances in computer screen calibration and different tech device specifications.  We cannot guarantee that your monitor’s evaluation of product color will accurately reflect the product upon delivery.  Request for exchange/ return due to this reason will be rejected.